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We'd love to hear from you.
We're a small Ontario-based team passionate about raw pet food. Whether you have questions about our products, delivery, or how to start feeding raw — we're here to help.
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Get in touch, however works best for you.
Business Hours
Saturday: By appointment
Sunday: Closed
All times Eastern (ET). Collingwood, Ontario.
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Have a question? Let’s talk.
Whether you’re transitioning your pet to raw food for the first time or have a specific order question, our team is happy to help.
- We respond within 1–2 business days
- Small Ontario-based team who actually knows raw feeding
- Transitioning your pet to raw? We'll guide you through it
- Available at Abernant Veterinary Hospital, Stayner
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Send us a message.
FREQUENTLY ASKED
Common questions, answered.
Everything you need to know about raw feeding, our products, and ordering in Ontario.
We deliver across Ontario. Raw dog food and raw cat food travel frozen in refrigerated trucks — our own delivery routes and those of our delivery partners — so the food never leaves the cold chain. Treats and other shelf-stable items ship separately by parcel carrier such as UPS or Canada Post. Visit our shop page to see what’s available for your area.
We recommend a gradual transition over 7–14 days. Start by replacing 25% of your pet’s current food with raw, then increase the ratio every few days until fully transitioned. Some pets — especially cats — may take longer. Learn more on our raw feeding guide, or send us a message for personalized advice based on your pet’s age, weight, and health.
When handled correctly, raw food made from human-grade ingredients is safe for healthy dogs and cats. Their shorter, more acidic digestive tracts are naturally designed to handle raw meat. Always thaw in the refrigerator, wash hands and surfaces after handling, and keep raw food separate from human food. Our food is made in a provincially licensed, OMAFA-inspected facility — read more on our Why Feed Raw page.
We’re a small, independently owned Ontario operation making raw pet food with human-grade ingredients — meaning everything we use meets the same standard as food made for people. Our food is made in a provincially licensed, OMAFA-inspected facility in Ontario, and it’s stocked at Abernant Veterinary Hospital in Stayner. We’re not a mass-market brand; we’re a passionate team you can actually reach. Learn more about us here.
There’s no veterinary body that formally approves pet foods, so no brand can honestly claim that. What we can tell you is that our food is made in a provincially licensed, OMAFA-inspected facility, and that it’s stocked at Abernant Veterinary Hospital in Stayner. We believe raw feeding and veterinary care work best together — if your vet has questions about our formulations, feel free to have them reach out to us directly.
Your order never leaves the cold chain. Raw food is delivered frozen in refrigerated trucks rather than shipped in insulated boxes with dry ice, so it stays frozen from our facility to your door — no partial thawing, no refreezing. Treats and other shelf-stable items ship separately by parcel carrier. If anything arrives thawed or damaged, contact us within 48 hours with your order number and we’ll make it right.
Yes — cats are obligate carnivores and thrive on raw, species-appropriate diets. We carry raw cat food formulated specifically for feline nutritional needs. If you’re unsure which products are right for your cat’s age, size, or health condition, we’re happy to help — just send us a message.
Yes — in fact, starting young is ideal. Puppies and kittens benefit enormously from a species-appropriate raw diet during their developmental stages. Portion sizes and protein ratios will differ from adult feeding. We recommend speaking with your vet and reaching out to us for guidance on raw feeding for young animals. Browse our full product range to find age-appropriate options.
Still have questions? Send us a message and we'll get back to you within 1–2 business days.
KEEP EXPLORING
Learn more about raw feeding.
Dive deeper into the science, the story, and the food behind Carnevore Mountain.
WHY RAW
Benefits of Raw Feeding
Shinier coats, better digestion, stronger immunity. Discover why raw is the most biologically appropriate diet.
Read the benefitsOUR STORY
About Carnevore Mountain
A small Ontario team making real food for pets, with human-grade ingredients and nothing to hide.
Meet the teamEDUCATION
Why Feed Raw?
Dogs and cats evolved on raw food. Understanding that changes how you feed — and how they thrive.
Learn whySHOP
Browse Raw Meals
Raw dog food and raw cat food made in a provincially licensed, OMAFA-inspected facility in Ontario, delivered frozen to your door.
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